Return of goods
Deadline for returning goods
In accordance with § 53 and § 54 of the Civil Code, you have the option to withdraw from the contract within 14 days of receiving the goods. If you decide to withdraw from the contract, please indicate so in written notice, together with the order number, date of purchase and your account number or refund address. If you have already received the goods, send them back to our address together with the proof of purchase. The goods must be in the condition in which you received them upon delivery.
Complaints
Handling complaints is governed by Act No. 40/1964 Coll. The Civil Code, as amended (especially § 499 Liability for defects).